Refunds & Returns
Our "no quibbles" guarantee means that if we have made an error with your order, or you have received your order in a damaged or faulty condition, you can return it to us and we will issue a full refund.
Please follow the steps below to enable us to process your refund efficiently:
1. Wrap the item securely in its original packaging with all accompanying documentation.
2. Contact Customer Services at: firstname.lastname@example.org who will provide you with a return address providing you are able to return your order under the returns policy outlined above.
We will notify you via e-mail when we have processed your refund.